Upon selecting the desired product, press the “Add To (Cart/Bag)” option to add the desired product into the shopping cart. You may continue to shop and add more products into the cart. Once satisfied with shopping, simply click onto the checkout option that will direct you to the checkout page. Here, there would be a list of pending checkout products. Proceed by clicking on the checkout button. Fill in the particulars and choose payment service to complete the purchase. The product will then be delivered by our own couriers to your stated address.

No, you can checkout even without an account. However, having an account would help us to serve you better from time to time.

Payment services available are Visa/Mastercard/AMEX (via Cybersource).


For further questions and enquiries, please email us at: inquiry@jackhan-intl.com .

Expansion after delivery

  • Typically expands within 24–72 hours. Timing may vary depending on air pressure, airflow, and room temperature.

Usage guidelines

  • Mattresses should be used right-side-up only and should not be refolded after expansion.

Cleaning and Maintenance

  • Spot Cleaning: Use a damp cloth with mild detergent or mild hand soap. Avoid allowing liquid to reach foam layers.
  • Ashley Sleep Specific Care:
    1. Use a thin mattress protector to maintain airflow and heat dissipation.
    2. Avoid quilted mattress pads as they may trap heat and affect comfort.
    3. Do not use dry cleaning fluids.
    4. Vacuuming is recommended. For stains, use mild soap with cold water and air dry.
    5. Advise children not to jump on the mattress to prevent damage.

Longevity Tips

  • Rotate mattresses every six months.
  • Do not remove the mattress cover. Keep it on to protect foam integrity.
  • Use a proper mattress protector to prevent spills and stains. Ensure it is washable and removable for convenience.